FAQ

Eco-Friendly Jewelry FAQs: Sustainable Materials & Ethical Practices

1. Q: What makes your jewelry eco-friendly and sustainable?

A: We prioritize sustainability by using responsibly sourced materials, including recycled precious metals (like recycled gold and silver), ethically sourced gemstones, and sustainable alternatives like lab-grown diamonds and moissanite. Our packaging is also eco-conscious, using recycled and biodegradable materials.

2. Q: Where do you source your recycled metals?

A: Our recycled precious metals come from certified suppliers who process post-consumer and industrial scrap, minimizing the need for new mining and reducing environmental impact. We ensure traceability and transparency in our supply chain.

3. Q: Are your gemstones ethically sourced?

A: Yes, we are committed to ethical gemstone sourcing. We work with suppliers who adhere to fair labor practices and environmental standards. We also offer lab-grown gemstones, which are a conflict-free and sustainable alternative to mined stones.

4. Q: What is the difference between lab-grown diamonds and mined diamonds?

A: Lab-grown diamonds are created in a controlled laboratory setting, replicating the natural diamond formation process. They are chemically, physically, and optically identical to mined diamonds but have a smaller environmental footprint and are often more affordable Mined diamonds are extracted from the earth, which can have significant environmental and social impacts.  

5.Q: How do I care for my eco-friendly jewelry?

A: We recommend storing your jewelry in a soft pouch or jewelry box to prevent scratches. Clean it with a gentle jewelry cleaner and a soft cloth. Avoid exposure to harsh chemicals and remove jewelry before swimming or exercising. Specific care instructions may vary depending on the materials used.

6.Q: What is your return and exchange policy?

A: We offer a 30 day return or exchange policy on unworn and undamaged items. Please refer to our returns page for detailed information and instructions.

7.Q: How can I be sure your claims about sustainability are true?

A: We provide transparency about our sourcing and practices. We work with certified suppliers and are happy to provide documentation or answer any questions you may have about our sustainability efforts. We believe in building trust through honesty and accountability.